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Shipping Policy
Urban Mave is a private partnership store operated by Urban Mave and Finwey LLC.
Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Origin All orders are shipped from our US warehouse locations:
- 201 NW 22nd Ave., Unit 100, Fort Lauderdale, FL 33311
- 1401 Gadsden Highway, Birmingham, AL 35235
- 650 Selig Dr SW, Atlanta, GA
- 285 Centerpoint Blvd., Pittston, PA 18640
- 7200 Intermodal Dr, Louisville, KY 40258
Domestic Shipping (United States)
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $7.99 | 2–5 business days |
| Free Shipping | FREE | 3–7 business days (orders over $99) |
International Shipping We currently ship to select international destinations. International shipping costs $9.99 and may take 7–21 business days depending on the destination and customs processing. Customers are responsible for any customs duties, taxes, or fees imposed by their country.
Order Tracking Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us immediately at sales@urbanmave.com so we can resolve the issue promptly.
Contact Us Urban Mave / Finwey LLC 3132 Villa East Hills Court, San Jose, California 95127, United States Email: sales@urbanmave.com Phone: +1 (351) 354-1119