Payment Policy

Accepted Payment Methods

At Urban Mave, we aim to make checkout simple, secure, and flexible. We currently accept the following forms of payment:

Major credit and debit cards (Visa, MasterCard, American Express, Discover, Klarna)
PayPal
Digital wallets, including Apple Pay and Google Pay, Union Pay and Shop Pay

If your preferred method isn't listed, please contact us — we'll do our best to assist you.

Billing & Charges

Order Confirmation: After placing your order, you'll receive a confirmation email summarizing your purchase and payment details.
When You're Charged: Most payments are processed immediately at checkout. For third-party payment services like PayPal, billing may follow their specific terms.

Duties & Taxes

If you're ordering from outside the United States, please be aware that local customs duties, taxes, or import fees may apply. These charges are not included in our prices and are the responsibility of the recipient.

Payment Security

Secure Checkout: All transactions on our site are encrypted using SSL (Secure Socket Layer) technology to protect your payment information.
Card Privacy: Urban Mave does not store or have access to your full card details. All payment information is securely processed by our trusted payment providers.

Payment Issues

Declined Payments: If your payment cannot be verified or is declined by your provider, we'll notify you via email. You may need to try an alternate method or contact your bank directly.
Order Delays or Cancellations: If a payment issue isn't resolved within a reasonable time, we may place the order on hold or cancel it entirely. No charges will be applied to canceled orders.

Need Help?

If you have any questions about payments, billing, or charges, we're here to help.

Store: Urban Mave / Finwey LLC

Phone: +1 (351) 354-1119

Email: sales@urbanmave.com

Address: 3132 Villa East Hills Court, San Jose, California 95127, United States