Refund policy
Urban Mave is a private partnership store operated by Urban Mave and Finwey LLC.
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unworn, unwashed, and in the same condition that you received it, with all original tags attached.
How to Return Returns can be processed to any of our warehouse locations listed below. Simply ship your item to the nearest warehouse and include your order number inside the package.
Warehouse Return Addresses
Florida: 201 NW 22nd Ave., Unit 100, Fort Lauderdale, FL 33311
Alabama: 1401 Gadsden Highway, Birmingham, AL 35235
Atlanta, Georgia: 650 Selig Dr SW, Atlanta, GA
Pittston, Pennsylvania: 285 Centerpoint Blvd., Pittston, PA 18640 160 Research Dr, Pittston, PA 18640
Louisville, Kentucky: 7200 Intermodal Dr, Louisville, KY 40258 7865 National Turnpike, Ste. 100, Louisville, KY 40214
Registered Business Addresses
- 30 N Gould St Ste R, Sheridan, WY 82801
- 312 W 2nd St Unit #A2299, Casper, WY 82601
- 6275 University Dr NW, Huntsville, AL 35806
Return Shipping Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot guarantee receipt of your returned item.
Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.
Non-Returnable Items Gift cards are non-returnable and non-refundable.
Questions? If you have any questions about your return, please contact us at sales@urbanmave.com.